STORE POLICY

Customer Care

At The Parel Project, we believe that exceptional customer service is the foundation of a great shopping experience.
Our knowledgeable and friendly team is always here to help. Whether you have a question about one of our products or need assistance with your order, we're just an email away theparelproject@gmail.com.
We take great pride in providing our customers with personalized and attentive service. We're committed to ensuring that you're completely satisfied with your purchase.
We value your feedback and strive to continuously improve our products and services. If you have any suggestions or comments, please let us know.

We are committed to protecting your personal information and only collect data that is necessary to fulfil your order.
We will never share your personal information with third parties, except as required by law or as necessary to fulfill your order.
Your personal information will be securely stored and protected using industry-standard encryption.
We offer a variety of payment options, including credit card and PayPal, all of which are processed securely and with the utmost care.
We take safety seriously and adhere to all relevant Australian safety standards.
Our products are made with high-quality materials and are designed to be safe for use.
If you have any concerns about the safety of our products, please don't hesitate to contact us.

We welcome wholesale inquiries from retailers interested in carrying our products. We work with restaurants and wedding planners alike.
Please contact us with your business information; we will provide our wholesale pricing and terms. theparelproject@gmail.com
Minimum order quantities may apply.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments